Career

Guest Relations Officer

Job Summary and Responsibilities

Monitoring check-in/check-out process and ensure the preparation is done. Checking all payments
according to established hotel requirements. Delegating and monitoring group arrangements. Ensure
the staffs knowledge of Hotel’s service, room rates, special packages & promotions. Handle staffs’
schedule and attendance record. Handle preparation for guest arrival. Monitoring room status and
handling guest complaint.

Job Requirements

  1. Minimum education of Bachelor degree in Hotel Management or relevant degree.
  2. Minimum of 2 years in Front Office or Guest Service experience in a similar capacity.
  3. Familiar with yield management and cost controls
  4. Have good English communication skills both in written and spoken
  5. Pleasant personality with good communication and interpersonal skills.
Guest Service Agent

Job Summary and Responsibilities

Responsible for the overall care and service for guests throughout their stay. Greet and meet and assist guest upon the arrival and escort to their rooms. Assists and follows up guests’ requests and inquiries. Provide information and service based on the hotel standards and policies.

Job Requirements

  1. Minimum education of Bachelor degree in Hotel Management or relevant degree.
  2. Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a
    strong plus
  3. Have good English communication skills both in written and spoken
  4. Pleasant personality with good communication and interpersonal skills
StarVoice Agent

Job Summary and Responsibilities

Provide all communications both external and internal professionally and with the good level of language skills. Operate the hotel switchboard, incoming and outgoing faxes, hotel’s paging system. Records and transfers calls. Provide telephone services and information to guests. Provides all charges are allocated in accordance with the hotel credit policy.

Job Requirements

  1. At least High Vocational diploma in any relevant discipline
  2. Minimum of 1 year in Call Center, Customer Service experience
  3. Have good English communication skills both in written and spoken
  4. Posses good communication and interpersonal skills
Waiter (All Day Dining)

 Job Summary and Responsibilities

Main responsibility is to serve food and beverage to guest according to prescribed service standards and procedures of restaurant. Generate higher revenue through up-selling techniques and skill. Responsible for cashiering operation in a restaurant where self-cashiering functions and equipment are available and implemented. Handle guests’ order, cashiering operation and invoice.

Job Requirements

  1. At least Vocational diploma in any discipline.
  2. Minimum of 1 year in hospitality business. Fresh graduate is welcome
  3. Knowledgeable in various kinds of food and beverage.
  4. Have good English communication skills both in written and spoken
  5. Computer literate
  6. Pleasant personality with good communication and interpersonal skills

 

 

Bartender

Job Summary and Responsibilities

Responsible for preparing and mixing all types of drinks; alcoholic and non-alcoholic; to the guests
according to the prescribed service rules and standards. Prepare daily bar inventory and sales report.
Handle cashiering tasks when assigned. Responsible for turning over the sales and the report for the day to the Head Cashier. Maintain clean and sufficient operating equipment.

Job Requirements

  1. At least Vocational diploma in any discipline. Certificate or diploma in Bartender is highly desirable.
  2. Minimum of 1-2 years in bartender experience.
  3. Good knowledge in various kinds of drink and beverage.
  4. Have good English communication skills both in written and spoken.
  5. Computer literate.
  6. Pleasant personality with good communication and interpersonal skills
Pool Attendant

 Job Summary and Responsibilities

A pool attendant is responsible for keeping a close eye on the users of a swimming pool and associated facilities to ensure safe behavior and assist with problems. Provides appropriate measures to rescue them and administers first aid. Also be responsible for the safe and hygienic operation of the pool itself.

Job Requirements

Thai National Only Please

  1. At least High School diploma.
  2. No experienced is welcome. Physically strong.
  3. Knowledgeable in pool maintenance and cleaning methods will be an asset.
  4. Ability to communicate basic English.
  5. Pleasant personality with good communication and interpersonal skills.

 

Banquet Attendant

 Job Summary and Responsibilities

Main responsibility is to serve food and beverage to guest according to prescribed service standards and procedures of restaurant. Generate higher revenue through up-selling techniques and skill. Responsible for cashiering operation in a restaurant where self-cashiering functions and equipment are available and implemented. Handle guests’ order, cashiering operation and invoice.

Job Requirements

  1. At least Vocational diploma in any discipline.
  2. Minimum of 1 year in hospitality business. Fresh graduate is welcome
  3. Knowledgeable in various kinds of food and beverage.
  4. Have good English communication skills both in written and spoken
  5. Computer literate.
  6. Pleasant personality with good communication and interpersonal skills

 

Housekeeping Clerk

 Job Summary and Responsibilities

To perform administrative duties such as clerical work, filing, typing, and answering telephone calls and to provides services and coordinates with other departments for any work assigned (both related and not related).

Handle time attendance record. Controls guest supplies & cleaning supplies.

Job Requirements

  1. At least High Vocational diploma in any relevant discipline
  2. Minimum of 1 year in Housekeeping experience preferred. No experienced is welcome
  3. Knowledgeable in administrative or clerical task will be an asset
  4. Ability to communicate basic English
  5. Detail-oriented and posses pleasant personality with good communication and interpersonal skills

 

 

Floor Supervisor

 Job Summary and Responsibilities

To supervise cleaning personnel; to inspect guest rooms, service apartment, to ensure cleanliness in all public access areas including offices, outlets, rest-rooms, to report rooms ready for occupancy after cleaning, and to manage the supply and distribution of all linens and uniforms. Suggest and develop own training programs to improve efficiency, productivity and performance. Maintain a worksheet to record rooms inspected daily, assignments for housemen, special projects, guest room status, maintenance deficiencies and significant events and activities during shift.

Job Requirements

  1. At least High Vocational diploma in any relevant discipline
  2. Minimum of 2 years in supervisory Housekeeping role
  3. Knowledgeable in Housekeeping operation and cleaning methods
  4. Detail-oriented and posses pleasant personality with good communication and interpersonal skills
Room Attendant

 Job Summary and Responsibilities

  • Responsible for the overall cleanliness of guest rooms and public area.
  • Ensure that bed, bathroom, mini bar are in good condition and are ready for guest stay.
  • Replenish bedroom & bathroom supplies.
  • Check and report broken equipment to Housekeeping Service.

Job Requirements

  1. At least High school diploma
  2. Minimum of 1 year in hospitality business.
  3. Knowledgeable in Housekeeping operation and cleaning methods will be an asset
  4. Ability to communicate basic English
  5. Detail-oriented and posses pleasant personality with good communication and interpersonal skills
Commis III – Bakery

Job Summary and Responsibilities

  • To prepare food items in any section of the kitchen assigned by the Head Chef according to standard
    recipes at highest quality level.

  • To fill food and beverage requisitions for the kitchen’s needs and ensure
    that mise-en-place is prepared.

  • Assist in maintenance and cleanliness of all food preparation equipment.

Job Requirements

  1. At least High Vocational diploma in any discipline
  2. Minimum of 1 years of kitchen experience, preferably in a top class hotel or restaurant
  3. Knowledgeable in cooking and presentation of food. Food sanitization knowledge is a must
  4. Ability to communicate basic English
  5. A good team player with good interpersonal skill.
Steward

 Job Summary and Responsibilities

Work under the direct supervision of the Steward Supervisor. Main responsibility of Steward is to clean, dry and maintain Food & Beverage kitchen and other food processing areas as well as the sanitation of all operating equipment. Clean and maintain orderliness of work equipment in assigned areas.

Job Requirements

  1. At least Vocational diploma in any discipline
  2. Minimum of 1 year of relevant experience. Exposure in kitchen operation is a must
  3. Good knowledge of the cleaning equipments
  4. Ability to communicate basic English
  5. Physically strong
Pool Technician

 Job Summary and Responsibilities

Responsible for the maintenance of machines and equipments to ensure the smooth and efficient operation. Clean, lubricate, grease the condensing units and tube condenser and other machines. Carry out appropriate repair of mechanical installation. Install and overhaul chillers, freezers and air- conditioning units. Conduct repair, and maintenance in guestrooms/ outlets/ offices.

Job Requirements

  1. Minimum education of Bachelor degree in Mechanical, Electrical Engineering
  2. Minimum of 1-2 years of repair & maintenance experience. Hand on experience with machines and
    equipments used in large building or residential complex is highly desirable
  3. Good knowledge and understanding of machines and the preventive procedures
  4. Have good English communication skills both in written and spoken
  5. Computer literate
  6. Posses professional disposition with good communication and interpersonal skills
General Technician

 Job Summary and Responsibilities

Responsible for the maintenance of machines and equipments to ensure the smooth and efficient operation. Clean, lubricate, grease the condensing units and tube condenser and other machines. Carry out appropriate repair of mechanical installation. Install and overhaul chillers, freezers and air- conditioning units. Conduct repair, and maintenance in guestrooms/ outlets/ offices.

Job Requirements

  1. Minimum education of Bachelor degree in Mechanical, Electrical Engineering
  2. Minimum of 1-2 years of repair & maintenance experience. Hand on experience with machines and
    equipments used in large building or residential complex is highly desirable
  3. Good knowledge and understanding of machines and the preventive procedures
  4. Have good English communication skills both in written and spoken
  5. Computer literate
  6. Posses professional disposition with good communication and interpersonal skills

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